Refund policy
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
Last updated: October 2026
At Aldoraglow South Africa, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.
Returns
Due to the hygienic nature of skincare and beauty products, we do not accept returns on opened, used, or damaged products.
We will gladly replace or refund products that:
- Arrive damaged
- Arrive defective
- Arrive incorrect due to our error
- Are lost during delivery
To be eligible, you must contact us within 7 days of delivery and provide:
- Your order number
- Photos of the product and packaging
- A description of the issue
Refunds
Once approved, refunds will be processed to the original payment method within 5-15 business days.
Order Cancellations
Orders may be cancelled within 12 hours of purchase. Once processing has begun, cancellation requests may not be possible.
Contact
For return or refund requests:
Email: support@aldoraglowinfo@gmail.com